Shipping policy

Our Shipping Policy was last updated on 12.02.2024

 

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to

OneCatBoutique

  • "Goods" refers to the items offered for sale on the Service.
  • "Orders" means a request by You to purchase Goods from Us.
  • "Service" refers to the Website.
  • "Website" refers to OneCatBoutique website accessible from www.onecatboutique.com
  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at OneCatBoutique. The following terms and conditions constitute our Shipping Policy.

 

Domestic Shipping Policy

Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped on weekends or Public holidays. If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

Shipping to the United Kingdom:

  • Shipping method: Evri or Royal Mail 2nd Class Tracked

Shipment cost:

Standard 0-2 kg

£3

Standard 2-5 kg

£6

Standard 5-10 kg

£7

Any order above £50 or more

Free

Estimated delivery time: 2-5 business days

Shipping to European Union:

  • Shipping method: Evri International or Royal Mail International

Standard Flat Rate

£12.5

Any order above £100 or more

Free

Estimated delivery time: 2-11 business days

Shipping to Anywhere Else, including America, Australia and Canada:

  • Shipping method: Evri International or Royal Mail International

Standard International

0-2 kg

£23.99

Standard International

2-5 kg

£35

Any order above £200 or more

Free

Estimated delivery time: 3-17 business days

 

Shipment to P.O. boxes

OneCatBoutique only ships to P.O. boxes in the U.K.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

OneCatBoutique is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).

Damages

OneCatBoutique is not liable for any products damaged or lost during shipping. If You received your order damaged. Please contact the shipment carrier to file a claim, and email us as soon as possible so we can assist you. Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

  • By visiting this page on our website: www.onecatboutique.com/contact
  • By sending us an email: info@onecatboutique.com